Effective Date: 27 Dec 2024
At Specmart Eye Care, we are committed to delivering your orders promptly and securely. This policy outlines the terms and conditions for shipping and delivery of our products.
Shipping Locations
- We deliver across India.
- International shipping is currently unavailable.
Shipping Charges
- Standard Shipping: Shipping charges may vary depending on the delivery location and order value. Exact charges will be displayed at checkout.
- Free shipping is available on orders exceeding [Insert Free Shipping Threshold, e.g., ₹1,000].
Delivery Timelines
- Orders are processed within 1-2 business days after confirmation.
- Delivery timelines vary based on location:
- Metro Cities: 3-5 business days.
- Other Areas: 5-7 business days.
- Please note: Delivery times may vary during peak seasons, holidays, or due to unforeseen circumstances.
Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS to monitor its status.
- For tracking assistance, contact us at support@specmart.com or call 9511858025.
Undeliverable Packages
- If a package is returned to us due to incorrect address details or failure to collect, we will contact you to arrange re-delivery. Additional shipping charges may apply.
Shipping Delays
- Specmart Eye Care is not responsible for delays caused by external factors such as:
- Weather conditions.
- Courier service disruptions.
- Unforeseen circumstances beyond our control.
Need Assistance?
For any questions or concerns about shipping and delivery, please reach out to us:
- Email: support@specmart.com
- Phone: 9511858025
We’re dedicated to ensuring your order reaches you on time and in perfect condition.