Last Updated: 27 Dec 2024
Welcome to Specmart Eye Care! By using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services. If you do not agree with these terms, you should not use our website.
1. General Terms
1.1. The website [Insert Website URL] is operated by Specmart Eye Care, located in Pune, India.
1.2. By accessing or using the website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or legal guardian.
1.3. Specmart Eye Care reserves the right to modify these terms at any time without prior notice. Your continued use of the website constitutes acceptance of such changes.
2. Products and Services
2.1. Specmart Eye Care offers eyeglasses, accessories, and repair services.
2.2. All product descriptions, images, and prices are accurate to the best of our knowledge. However, minor discrepancies may occur due to differences in screen resolutions or lighting.
2.3. We reserve the right to discontinue or modify any product or service at any time.
3. Orders and Payments
3.1. Orders are subject to availability and acceptance.
3.2. Payments must be made in full at the time of purchase using the payment methods provided on our website.
3.3. Specmart Eye Care reserves the right to cancel any order for reasons including but not limited to pricing errors, stock unavailability, or suspected fraud.
4. Shipping and Delivery
4.1. Shipping times and costs vary based on the delivery location and chosen shipping method.
4.2. Specmart Eye Care is not responsible for delays caused by external factors such as weather, strikes, or courier issues.
4.3. Any customs duties or taxes for international shipments are the responsibility of the customer.
5. Returns and Refunds
5.1. Customers may request a return or exchange within 7 days of receiving their order.
5.2. Returns will only be accepted for unused, undamaged products in their original packaging.
5.3. No refund or exchange will be provided for damage caused by the customer. This includes but is not limited to breakage, scratches on lenses, or other forms of misuse.
5.4. Refunds will be processed within 7-14 days of return approval, excluding any shipping or handling charges.
6. Warranty and Repairs
6.1. Specmart Eye Care offers a limited warranty on products, details of which will be provided at the time of purchase.
6.2. Scratches on lenses are not covered under warranty. The warranty is applicable only to manufacturing defects or issues as explicitly stated during the sale.
6.3. Repairs undertaken by Specmart Eye Care are handled with the utmost care; however, we are not liable for any additional damage that may occur during the repair process.
7. User Conduct
7.1. Users agree not to engage in unlawful activities, including but not limited to hacking, spamming, or infringing intellectual property rights.
7.2. Any misuse of the website may result in termination of access and legal action.
8. Intellectual Property
8.1. All content on this website, including images, text, logos, and graphics, is the intellectual property of Specmart Eye Care and is protected by applicable laws.
8.2. Unauthorized reproduction or distribution of any content is strictly prohibited.
9. Limitation of Liability
9.1. Specmart Eye Care shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.
9.2. In no event shall our liability exceed the amount paid for the product or service.
10. Privacy Policy
10.1. Specmart Eye Care is committed to protecting your personal information. Please refer to our [Insert Link to Privacy Policy] for details.
11. Governing Law
11.1. These terms and conditions are governed by the laws of India.
11.2. Any disputes arising out of these terms shall be subject to the exclusive jurisdiction of the courts in Pune, India.